Customer Feedback New Zealand

“Had a wonderful experience with Mike and the staff at TA. They were extremely helpful and the vans were in impeccable condition. We had had a rough experience with Apollo in Australia and they were the complete opposite. Best rental agency I have ever dealt with & highly recommend. Thanks again :)” – Amelia McLarnon – September 2017

“Travellers Autobarn is an excellent company to hire your campervan. They provide quality vans and a good support when you need. Easy to check in and even more easier to check out. Very polite, professional and helpful staff at Christchurch (Thank you, Joseph and Harry). I highly recommend this company for your dream campervan holiday.” – Liao L – September 2017

”Great place. Staff are great and campervan are fully equipped” – Bach Abda – September 2017

“Such a fantastic experience. Spent two weeks exploring in a camper and was an unforgettable experience. From start to finish it was compleatly perfect, we picked up the van and we were walked through everything we needed to know in detail and any questions we had were answered. The van itself ran like a dream the whole two weeks and was surprisingly efficient on the petrol. The bed was really nice and all the equipment like bedding, sleeping bags and pillows all seemed brand new. Couldn’t recommend exploring like this more and choosing travellers autobarn is just a no brainer. A truly unforgettable experience.” – Thomas Hill – August 2017

“My partner and I recently rented a Kuga campervan from Travellers Autobarn for a 2 road trip around the south island (July 2017). The van was surprisingly spacious, having a lot of room for storage as well as a lot of head room in the kitchen area (especially useful for my partner at 1.82m tall!). The kitchen itself was great, with a two burner gas stove, a small fridge and all the kitchen equipment you could need. Due to the fridge running off a different battery from the van, we were able to leave it running on the lowest setting with no worry of it draining the battery. As is was winter we had the winter pack which included extra sleeping bags and a hot water bottle which was awesome to have on those colder nights. The van was super easy and smooth to drive, making travelling from place to place much more enjoyable. Having the self-contained option was awesome as it meant we could stay in some stunning Self-Contained parking areas. The staff were super friendly and easy to deal with; booking the van and picking it up was a breeze. Overall Highly recommended.” – Sarah Dawes July 2017

“It’s been a great experience with Travellers Autobarn when we rented a campervan from their Christchurch location for our 16 days trips. Staffs have been very helpful and the service was great! :)” – S Zhang July 2017

”We rented a campervan for 5 weeks in May. Our campervan was in a very good condition, everything looked quite new. D. Furthermore, it was well equipped. All in all, it was comfortable to drive around and live in this car. Beyond that, the staff at the pickup and drop off point were friendly and easygoing. As we already had an Apollo campervan in Australia I can easily say that I felt much more welcome at Travellers Autobarn in NZ. Good service, a good car – can highly recommend it!” – Stefan Huth – June 2017 

”Me and my partner recently rented a hi-top camper from the Auckland branch of Travellers Autobarn, and it was perfect. The whole experience was brilliant from the get go; when we picked up we were greeted by Mike who I believe is the manager there. He was very friendly as if we were just having a catch up with an old friend, and he was really helpful and gave us ideas on places to go. I think he also got us on the road within about half an hour on being there, which was great as we had a busy day planned. And the van was great, it was clean and all seemed brand new, it was almost like a 5 star hotel on wheels. It had everything we needed in it, the kitchen was a good size, and quite a luxury as were used to camping in a smaller van. And we had heaps of space for our backpacks, we didn’t even know what to do with all of the storage space. It was also a bonus that the van was self sufficient so we could stay at freedom sites, as those were some of our favourite (especially the one at Cathedral Cove). Mechanically the van was good (not that I know much about mechanics), but it got us around the North and South islands without any problems. All in all it was an amazing experience, and I would definitely rent with these guys again. :)” Adam Biddiscombe – June 2017

“I rented a camper van from Auckland for two weeks from Travellers Autobarn. The van was very clean and looked like it was brand new. Particularly liked the thick mattresses for the top bunk which you don’t always get in camper vans. Mechanically, cleanliness and customer service were all brilliant, though the van did use more petrol than expected (probably due to the weight of the van). Renting from Travellers Autobarn has been a great experience, I highly recommend it.” – Rachel Riethmuller – June 2017 

”Kuga is the best value camper on the market (2017). They threw in a portaloo to make it self contained for free, as well as winter pack, didn’t mind about small nicks on the camper, and provide AA cover except for gravel roads. Well run, professional, trustworthy operation.” – Roderick Cox – May 2017

“Rented a kuga campervan with them for 3 weeks, fantastic staff and customer support – cannot recommend enough!” – Ruari Evans – May 2017

“We rented a campervan from travelleres autobarn in Auckland and were more than satisfied. The Kuga van was very new and clean and we felt at home from the first moment. The kitchen was thought through, there was enough space for our backpacks (2 BIG ones and 2 smaller daypacks and still room for more) and the bed was very comfortable. It was a great experience to explore NZ with this self-contained van. We stayed at freedom campgrounds very often and woke up with the sun very close to the beach. Recommended to anyone a 100%, would book the campervan again at any time. PS: if you are thinking about saving money and only renting a car and not one of these Hitop Campervans, just forget it. The money is well invested in the comfort you gain by renting a 2-3 Kuga!!! especially for couples ;)” – Franz Russ – April 2017

”We loved our Travellers Autobarn Kuga camper-van that we rented for four weeks from February. We collected in Christchurch, staff (Joseph and Harry ) were very friendly and gave us all the information we needed, everything went very smoothly and we were soon on our way. We didn’t have any problems with the camper-van, everything worked well. The drop off was much easier than expected. Highly recommended!” – Nogah Ceallacháin – March 2017

“We had a top experience in New Zealand with Travellers Autobarn!! It was so easy to drive and so comfy to sleep in, we wish we could stay another month…or more! And the mobile App is so helpful, gives you travel tips on the way and locates all the campsites around you. We definitely recommend Travellers Autobarn, they delivered more than we expected!!!” – Justine Trembicki – February 2017

“We deal with lots of campervans and travel often. What makes Travellers Autobarn unique, is not only their friendly and professional attitude, but their state of the art new fleet of campers. When we arrived we were treated like family. Mike, the Auckland manager was extremely helpful and full of ideas tailored to our curious nature. The Kuga, (campervan) is of a high quality fitout and can come with all the bells and whistles. The table packs away easily and the mattress was super comfortable. If you need lots of space for your gear, there is plenty of storage in the above compartments. Definitely going to use Travellers Autobarn again. Thanks guys. Was an absolute pleasure.” – Vanlife – February 2017

”Great Camper, who brought us safely and reliably via the North and South Islands of New Zealand! We have a total of 5000 kilometers are driven and had no problems.The interior was very new and very clean Campers upon collection. During collection was all explained to us important and the delivery was quick and easy.” – Chris Keller – February 2017

“My boyfriend and I rented a Kuga Campervan from TAB Christchurch for 2 weeks this Jan. We had an amazing time exploring the south island, the van (automatic) was really easy to drive and had everything that we needed to freedom camp the majority of the way. We cooked every day using the gas stove and we didn’t even use enough for the gas station to be able to refill it, which was great!
The guys (Joseph & Harry) at the Christchurch office was super helpful and explained everything to us on pick up and drop off was easy too. I actually left my camera in the van and only realised on our flight back to Australia and they have been so helpful in posting it back to me – Thank you! We loved our portable home for 2 weeks and waking up to a different beautiful NZ view every morning :)”Caitlin Hayward – February 2017

“My partner and myself hired the Kuga campervan from the friendliest staff at Christchurch. Everything was a breeze, they even took the time to give us pointers on things to see and do whilst on our two week trip. The van itself was amazing, it was SO easy to change the configuration from using the table at lunch to flatlaying and ready for bedtime, the fridge and gas stove were handy and got used every day – multiple times with nothing but smooth operation. Would recommend both The Travellers Autobarn Christchurch and the Kuga to anyone wanting to travel around NZ!! Will hire again 100%.” – David Ross – January 2017

“Rented a van for a month to travel from Christchurch to Auckland. The van was awesome (no technical problems, clean, pretty new), service was perfect (friendly staff, very helpful at pickup and dropped, no problems at all).” – Daniel Bross – January 2017

”We had the most amazing time in our Kuga. Joseph and Harry were waiting for our arrival and happily shared their inside knowledge about New Zealand’s beautiful South Island. The van itself was spotless, the interior and all the equipment it came with was brand new. When we arrived at the office to drop off the van we were in such a rush to get to the airport so Harry gave us a free ride. Without his help we would have definitely missed our flight. Customer service couldn’t get much better! We received 4 quotes from different companies in New Zealand. Travellers Autobarn was able to offer the best value for the money we wanted to spend and blew our mind with the well designed and equipped Kuga! Thanks again to team Christchurch. We will be back and hopefully won’t have to be so rushed to say bye the next time.” – Robert Boehme – November 2016