Customer Feedback New Zealand
AUCKLAND
Check out the great feedback from our customers who hired a campervan in Auckland!
Did a relocation deal from Christchurch to Auckland - fantastic service from Travellers Autobarn! Campervan (kuga) had everything we needed and the team were so attentive and responsive whenever we had any questions. Smooth pick up in Christchurch and drop off in Auckland - fab teams. Super clean and comfortable. Would definitely recommend for the best kiwi summer roadie!
Experience with Travellers Autobarn has been great, a quality campervan at an affordable price. Special praise to Liam in the Auckland location who helped us with our drop off and made generous decisions to make our drop off and holidays easy and that much better, 10/10.
Great car and van hire at unbeatable prices. The vehicle was very clean and the customer service was excellent. Would definitely recommend and I myself would use them in the future if I ever came back to New Zealand. 👍
The van we rented has seen some better days but over all it was an amazing experience and the van did what we needed it to do. The team in Christchurch were so helpful and it was an awesome experience from the moment we picked up the van to the moment we dropped off the van. Never had any problems and our trip over the South Island of NZ was absolutely breathtaking. We accidentally left our speaker in the van but luckily Chris was able to help very quickly and the whole process went very smoothly (Thanks Chris!!)
I love it, thanks travelers to help make reality my dream with a comfortably experience💜 see soon
CHRISTCHURCH
Considering campervan hire in Christchurch? Then check out the great feedback from from fellow travellers from our Christchurch branch.
Fantastic service, for sure! It was mine and my wife's first campervan hire, and we absolutely loved it! We had a Kuga camper, which was perfect for us. We were nervous at first, but we were given a full show through of the vehicle by Wolf, who also helped answer all of our questions and even gave us some great recommendations. The van itself was tall enough to stand in, which I didn't think would be possible for someone of my height (I'm 6'5). It had running water, a stove, lights and even a fridge! I would 100% recommend Travellers Autobarn to anyone looking to tour New Zealand, for their affordability, excellent vehicles, and their outstanding team and service at the Christchurch branch. Thanks, again for all the help! -Micheal T.
Campervans are okay and in a good condition. Had no breakdowns so we didn't need the service. Guys at pick up and drop off were really nice. The high top vans are really sensitive to wind and curves, so drive carefully and better slow down than falling over ;)
My trip with Autobarn was so amazing. It was the best trip of my life travelling through New Zealand. The van was so perfect for getting around the island and I cannot wait to come back. The van was perfect for my solo travels. I was able to cook and work from online while being extremely comfortable. I cannot recommend this company enough. I will 100% be back.
Before embarking on our two-week adventure, I did thorough research to ensure a hassle-free experience. My focus was on finding a company that excelled in vehicle reliability, cleanliness, and customer service. With only two weeks to explore, I needed a company I could trust. After comparing reviews and analyzing competitors, it was clear that Travellers Autobarn was the best choice. I wasn’t wrong! Pre Pick-Up: Before pick-up, we received a pre-check-in email that sped up the process on the day of collection. The email also provided detailed instructions about how the campervan worked, which was incredibly helpful. At pick-up, the staff reinforced this information and provided additional reminders and tips, which proved invaluable during our trip. Vehicle Pick-Up: The pick-up process was seamless. The staff member who assisted us was incredibly professional, explaining everything in detail and providing useful tips to ensure our trip was as enjoyable as possible. Cleanliness: The cleanliness of the vehicle exceeded all expectations. The camper was spotless, smelled fresh, and everything was impeccably prepared. The fridge was clean, the dishes and cutlery were ready to use, and they even provided extras like dishwashing liquid and...
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We had a great experience with Traveller’s Autobarn Christchurch overall! What an awesome way to see New Zealand. The check-in process was smooth and straightforward, with friendly staff who made sure we were ready to hit the road. Throughout the trip, they were very communicative and promptly addressed an issue we had on the road, which gave us peace of mind. While the camper van was comfortable and reliable, I recommend thoroughly checking all the equipment before heading out - we discovered we were missing some pieces to set up the bed. That said, the team handled the situation professionally and refunded us a full night to make up for it. Despite the minor hiccup, the service and support made our trip enjoyable, and we’d rent from them again!
