Customer Feedback New Zealand
AUCKLAND
I cannot say enough good things about our experience with Travellers Autobarn in Auckland. From start to finish, our 30-day trip around New Zealand in one of their campervans was nothing short of spectacular. First and foremost, the service provided by Travellers Autobarn was top-notch. The staff was friendly, professional, and incredibly helpful. They made the entire process, from booking to pick-up, a breeze. Any questions we had were met with patience and clear explanations, which helped put our minds at ease. The pick-up process was smooth and efficient, allowing us to hit the road quickly and start our adventure. The campervan itself was in pristine condition. It was spotlessly clean and well-maintained, making us feel right at home during our journey. The convenience of having a fully-equipped campervan was unmatched, and it added a sense of freedom and flexibility to our trip that we wouldn't have had otherwise. Throughout our 30-day journey, the campervan proved to be reliable and comfortable. It had all the amenities we needed, from a comfortable bed to a kitchenette, allowing us to cook our meals and save on dining expenses. This made our trip...
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just came back from a 5 day road trip with the van. the van was super clean when we picked it up, has a microwave, fridge, kitchen items inside. The seating area inside was nice and easy to turn into a bed. we got sleeping bags, several blankets and towels and a heater. Good value for the price!! Marcel and Ley were really nice and helpful and explained how to use everything in the van. Can only recommend to rent a van from here!!
My girlfriend and I had a great experience with Traveller Autobarn! -Check-in and check-out procedures very quick and exhaustive: we picked up our Kuga in C'Church, where Craig was very helpful and explained to us everything we need to know, while we dropped off the van in Auckland where Lay gave us a smooth and easy check-out. - The van has been great for all our travel: we drove 7000km and the only thing we had to do is top up a little bit of motor oil (the company reimbursed us the cost, too!). A little bit slow on hills, but I think is absolutely normal for this kind of van! - Interiors perfectly fitted, with everything we needed for a 2 months trip. The only flaw was the "mattress", not so supportive, that give us a little bit of backache, but again nothing major and remember that it's a campervan and not a 5-star hotel room! - Price extremely competitive! A great experience overall, I could not recommend them more!! Thanks Traveller Autobarn NZ!!
Kenny explained everything clearly when we collected the van and answered our questions. We had a fantastic time with the van with no problems. Dropping off was just as easy. I would recommend Travellers Autobarn to my friends. Thank you. It was a brilliant experience.
My partner and I travelled around the north island of NZ in our travellers autobarn kuga campervan and absolutely loved it. The layout was perfect for us, we especially enjoyed the fact we had a full kitchen set up and a fridge which saved us money on food and drinks while we were travelling. They whole experience was really easy and everyone was lovely to deal with. Can’t recommend travellers auto-barn enough :)
CHRISTCHURCH
Easy booking online, speedy service both at pick up and drop off, and friendly staff. We had no issues with our chubby van during our month adventure in NZ!
We rent Chubby camper van for 12 days in Christchurch, it was clean, well maintained and in a good price. We got everything we need in the van, and the small heater and sleeping bag were all worked well. Graig and Joseph are incredibly friendly and helpful. The pick up and drop off procedures were very efficient and smoothly. Graig gave us some useful advice before we started our adventure. Thanks Travellers Autubarn.
We had nice experience with Travellers Autobarn since the pick up and drop off. They offer very convenient service with delightful treatment. Chris provide useful information and few advise before both of us start our beautiful journey. Our Kuga campervan surprisingly very clean and comfortable with all the amenities and complete kitchen equipment. Van work very fine job for our 3 week journey in southern nz. Definitely will using their services again next time.. we'll be missing our amazing and beautiful time with our 'kuga van'. It's very fun when you can bring home everywhere..
Craig and Joseph were very helpful and informative, explaining and giving tips of what to do and where to go. Car condition was excellent and clean. Stayed mostly in powered camping sites, the heater was an excellent choice that kept us warm. It was our 1st time experience driving a high top van, and during windy days the strong sideway wind push was quite an experience. Truly enjoyed our trip, this time of year's perfect just before the busy season start. Thank you Travellers Autobarn!
Truly enjoyed our trip around South Island NZ using the Estima during the winter season. Joseph & Craig were very accommodating by welcoming us starting from the day we rented the vehicle as well as during drop off. Will definitely be renting again in the coming months to experience the spring & summer in NZ! Thank you Travellers Autobarn for taking care of us. We’re recommending your service to our stream of networks from South-East Asia 😁
